This page has moved. You will be redirected in 5 seconds. Please bookmark the new page.


Frequently Asked Questions about the ON API

User Authentication

Authentication passwords should not contain the following special characters: #, %

Rate limits

The rate limit for authentication requests is 10 requests per second.

Users can call the list API endpoint once every 2 seconds. Too many requests will result in a 503 error.

Token lifespan

Login and get a token which lasts 20 minutes before expiring after no use.


Have a question? See a problem with our docs? Want to engage with the ON API team? Please visit us on the ON API Community!